Welcome to the Liaison Customer Support Center
At Liaison, we pride ourselves on rapidly responding to your growing business demands. You put your trust and investments into our products and services, so we need to provide 100% satisfaction. When you contact the Liaison Support Center, we promise you prompt, accurate and courteous service—unparalleled in the industry—regardless of your company size, location or investment level. Our support specialists offer you a breadth of technical expertise, advanced support technologies and the confidence to know we will rectify the situation to protect the success of your business and your investments.
Please visit the new Liaison customer community website: Liaison.Connect
U.S. Support:
For Liaison technical support in the U.S. please contact us at 866-394-3571 or support@liaison.com
Former ADX Customers Only:
For ADX support please contact us at 888-843-4200 or adxsupport@liaison.com
ADX Customer Login and Self-Service Portal Login
ADX Customer Support LiveChat
For customer billing inquiries, please contact us at billing@liaison.com
Europe Support:
For technical support in Europe please use the service request tool found in LENS.
You can also contact us at support.europe@liaison.com or by phone:
Liaison’s direct customers: +358 (0) 10 3060 999*
Other customers (e.g. SupplierWeb users): +358 (0) 600 93388**
* Phone charge when calling from Finland via landline is 8,21 c + 5,90 c/min and via mobile phone is 8,21 c + 16,90 c/min
** Phone charge for calling is 95,00 c/min + network charges/mobile call charges
Contivo Services
Contivo Upgrades - What's New? Find out what you may be missing if you don't renew - contact us at services@liaison.com
Click here to view our Contivo Maintenance support services.
Click here to view our Contivo Implementation Training services.
Digital Certificates for Trading Partners and Customers
Click here to download our DXP integration platform public digital certificate and instructions for applying it.
Click here to download our DXP UAT integration platform public digital certificate and instructions for applying it.
Liaison Enterprise Navigation System (LENS)
LENS provides end-to-end business activity monitoring, within your organization and with your trading community of external partners, suppliers, and customers - with robust messaging and data analysis functions.
Hubconsole - Click to login