By Walter Lindsay, Director of Solution Architecture, Liaison Technologies
The cover of a recent Harvard Business Review caught my eye. Its cover has a large smiley face and the words “The Value of Happiness How Employee Well-Being Drives Profits.” I did just switch from being the chief architect for Contivo and am now director of product management and that means I have been thinking about happiness at the office.
But the main reason it caught my eye is that I recently spent a week at the Liaison 2012 sales kickoff. When I saw it I realized I could explain to my 4 year old that the reason I was leaving was to spend the week discussing how to make people happy.
Liaison is selling happiness in 2012.
Let me illustrate what I mean. Some years ago, a Contivo customer was upgrading hundreds of maps twice a week as part of building applications. They used the automatic “map upgrade” feature of Contivo Analyst to slide updated XML Schemas into the maps. They told us they were spending way too much time doing “monkey work” and could we fix that please? You see, as they updated their data mappings with a new source or target or both XML Schema, it wasn’t doing a good enough job automatically migrating the mappings to the changed structure. So, we rewrote the feature, and almost all updates to the 600 maps used in the problem application slid in automatically every time. They were happy. “Monkey work” — manually correcting things the computer should have done — was not motivating.
That is the kind of happiness Liaison is selling in 2012. Solutions to hard problems. The ability for IT to deliver faster and better. The ability to do things that were impossible otherwise.
I did buy the Harvard Business Review issue. Reading it helped me think through adjusting my work patterns and expectations so I can be happy in my new role at Liaison. I like solving hard problems to make peoples’ lives better. I like time with my wife and children. “Life, liberty and the pursuit of happiness,” as Thomas Jefferson wrote — a variant of the phrase “life, liberty and property” common at the time — yes, we are blessed.
Long live the elimination of monkey work! Vivre le business process flexibility! It’s great being paid to make peoples’ lives better.