After attending the Chief Supply Chain Officers Forum in Chicago, IL last week, it became very clear to me that supply chain senior executives are keenly concerned with how supply chain is positioned in the overall business. They constantly push to make it more of a centerpiece of the business, rather than a barrier to productivity.
The efforts span the spectrum from expanding relationships with outside 3PL companies, to seeking technologies that will increase supply chain visibility and efficiency. Tracking the movements of products from order date to delivery and how orders are fulfilled through supply chain are focal points of concern for senior executives officers of sales who seek to more accurately forecast sales projections. There were some instances highlighted at the conference where supply chain was viewed as the cause of the decline of the overall business.
The corporate vision of supply chain is to become the “trusted center” of the business, as one Senior VP put it. This will take the use of technologies, solutions and services that can be used to augment internal resources to bring about this goal.
From my observations, data Integration and data management tools, services and solutions appear to be in the right place at the right time. Lots of attention is being given to how these services can help SMB and large multi-national corporations increase visibility, improve efficiency and provide actionable real-time intel to chief supply chain officers and sales EVP’s.