By Gary Palgon, VP Healthcare Solutions, Liaison Healthcare Informatics
The Internet is connecting everything and everybody. We are now moving to the world of sensors, where your garage door tells you it was left open, where motion detectors in your parent’s home tells you they broke their normal pattern and may need attention, where actuarial tables become actual!
We’ve moved from thousands of computers, to millions of servers, to 50 Billion Connected Things. That means we can gain individualized information about people and businesses. And with information comes capabilities. The capability to personalize. Starbucks has mastered this with their more than 81k combinations of “customized” coffee based on each individual’s needs. That’s mass customization.
SalesForce CEO Marc Benioff talked about this as a key theme of what’s to come. Access to granular information allows for custom experiences. As we think about the world of integration and data management, the services that Liaison provides, we can and do this too. We provide mass customization based on our customers’ needs – and like Starbucks, while each customer gets exactly what they need, it’s our ability to mass customize that helps to make them successful.
Darryl Plummer, Managing VP & Gartner Fellow spoke about these challenges too in his presentation on “CIO Strategies for enterprises to thrive in a new mobile world”. He commented that a challenge is that the cloud is like McDonalds, you get what you get, and not like Burger King, where you can “have it your way”. The cloud can provide lots of diverse functionality, but it takes a cloud broker to handle the complex, differentiation on behalf of companies when connecting clouds and/or on-premise software to clouds.
Everyone needs to differentiate, and that means we all need “one-offs” that reflect our business needs. “Welcome to the World of One-Offs”
What are your specific “one-off” needs and insights?
Until next time,