By Alice Westerfield, Liaison Technologies
As an SVP at Liaison, I have spent many years in the integration industry overseeing hundreds of integration projects for companies of all sizes. Over the years, I have learned a thing or two—or six—about the steps necessary to pull off a successful integration project:
1. Establish and prepare your team
2. Determine the extent of your integration project
3. Lock down security and compliance protocols
4. Circle the “go live” date
5. Expect the unexpected
6. Integrate more business processes
Whether you are managing your integration project in house or outsourcing to a service provider, these steps should be on your radar. Let’s take a look at step one.
Step One: Establish and Prepare Your Integration Team
Are You All In?
When you begin implementing your integration plan, confirm that everyone who will be involved in the project is “all in.” While they may be committed, some members of your team might require additional training to learn skills before they can face new challenges head-on during the transition period. If so, make time for them to realign themselves so they are ready.
Leave No One Behind
When you update your team about the plan’s progress be sure that everyone is receiving your communications. This will prevent someone from being left behind or unaware of the deliverables that are expected from them. Communication from start to finish with all stakeholders is vital because there is nothing worse than getting close to completion on a portion of the project, then encountering a show-stopping roadblock or having someone say “I didn’t know about it.”
Learn to Love Deadlines
Be clear about who owns the project timetable and what the responsibilities and expectations are from each team member, including external partners. Set deadlines and metrics to keep the project on-track and plan for unexpected contingencies.
Next time: Step two – Determine the extent of your integration project