Uber has proven to be an impressively disruptive innovation. Not only has the online taxi dispatch service impacted traditional taxi and rental car industries, but the entire automotive industry as more and more people reconsider their need to own a car.
In fact, I recently found myself pondering this same question. Would I be better off selling my Volkswagen Passat TDI (yes, it was affected) and using Uber for my day-to-day transportation needs?
Among the factors I considered:
- Cost. How does the pay-as-you-go cost per Uber ride stack up against the cost of car ownership, which includes car payments, insurance, gas, and parking?
- Opportunity cost. What opportunities am I missing out on while behind the wheel? For example, would my time be better spent if I were in the backseat sleeping, eating, talking on the phone, or working?
- Expertise. Would my overall driving operations benefit from allowing an expert (i.e. Uber driver) make informed driving and navigation decisions based on his or her experience with traffic, construction, and roads?
As I was weighing these factors, it occurred to me that they are the very same factors organizations should consider when deciding the future of their integration operations.
In other words, is it in your best interest to continue owning and operating an on-premises integration solution or should you hand it over to a dedicated integration provider? With this new question in mind, let’s revisit:
- Cost. How does the pay-as-you-go pricing of a managed services integration solution stack up against the costs of owning and maintaining the infrastructure, technology, and personnel required to run the solution? Keep in mind that the pay-as-you-go model offers predictable costs (and predictable successes); lower costs due to economies of scale; and the ability to transfer integration expenditures from CAPEX to OPEX, which frees up capital for other growth initiatives.
- Opportunity cost. What opportunities is your organization missing out on while devoting resources to maintaining integration operations? For example, is IT staff time better spent on more strategic projects that drive revenue and serve your business’ core mission?
- Expertise. Would your overall integration operations benefit from allowing an expert (i.e. Liaison) make informed integration, data management, and data security decisions based on years of experience? Would they benefit from having access to the most current and cutting-edge technologies?—which is also something a dedicated provider can offer as the result of experience and expertise.
While I give most of my rental car business to Uber, I’ve decided to delay the elimination of my personal vehicle. Transporting precious cargo (two small children) is core to my role as a dad. However, I have every intention—in about eight years—of transitioning my driving responsibilities first to my children, and then to a driverless Uber.
But the question of whether to transition your organization’s integration operations to a managed services provider has no such emotional components. It’s a good idea from every angle—all factors point to it!
By Peter Rodenhauser, Liaison Technologies VP of Enterprise Services
(To learn more about Liaison’s managed services approach to integration, view our managed services brochure.)